Privacy Policy

1. Who We Are

HoroParts.com is operated by JERA, located at 2013 Live Oak Blvd, Suite N, Unit 109, Saint Cloud, FL 34771, USA. We sell watch parts and accessories online.

2. Information We Collect

• Order information: name, email address, shipping address, phone number (provided by you at checkout).
• Payment information: processed entirely by Stripe. HoroParts never sees or stores your credit card number.
• Usage data: pages visited, product views (anonymous, for improving the store).
• Cookies: session cookies for cart functionality only. We do not use advertising or tracking cookies.

3. How We Use Your Information

• To process and fulfill your order.
• To send order confirmation and shipping notifications.
• To respond to customer service inquiries.
• To improve our website and product catalog.
• We do not sell your personal information to third parties.
• We do not use your data for advertising.

4. Third-Party Services

• Stripe: Payment processing. Subject to Stripe's Privacy Policy.
• Cloudinary: Image hosting for product photos. No personal data stored.
• Shipping carriers (USPS/UPS/FedEx/DHL): Your name and address are shared with the selected carrier to deliver your order.

5. Data Retention

Order records are retained for a minimum of 7 years for accounting and legal compliance. You may request deletion of your personal data (except where retention is required by law) by emailing support@horoparts.com.

6. Security

We implement industry-standard security measures including HTTPS/TLS encryption, HTTP security headers, and access controls. Payment data is handled exclusively by Stripe's PCI-DSS compliant infrastructure.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at support@horoparts.com.

Florida residents have rights under the Florida Digital Bill of Rights (if applicable). EU/UK residents may have rights under GDPR/UK GDPR.

8. Cookies

We use only essential cookies required for the shopping cart to function. We do not use marketing, analytics, or third-party tracking cookies. No consent banner is required for strictly necessary cookies.

9. Contact

Privacy questions: support@horoparts.com
JERA — HoroParts · 2013 Live Oak Blvd, Suite N, Unit 109 · Saint Cloud, FL 34771